Slide gate with a pad-mounted operator at a driveway

All-O-Matic SL-100DC PRO Repair & Retrofit — Southern California

A brushless DC slide operator with a board that logs its own faults.

The All-O-Matic SL-100DC PRO is a 24V brushless DC slide gate operator, rated for continuous duty, UL 325 Classes I through IV, and gates up to 2,000 lb and 50 ft long. We diagnose and repair the SL-100DC PRO, the earlier SL-100FP DC and the discontinued SL-100AC, including units we didn't install, starting with the board's lights and event log.

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Written diagnosis before any work · Operators other companies installed · CSLB #1042768

TYPE
Slide
DUTY
Residential & commercial
POWER
24V DC, 115/230V AC or solar
LICENSE
CSLB #1042768
Licensed & insured
01 — SYMPTOMS
6 COMMON FAULTS

Is your All-O-Matic SL-100DC PRO doing this?

SYMPTOM
LIKELY CAUSE
WHAT WE DO
SYMPTOMThe gate reverses, then stops with the ALARM light on.
LIKELY CAUSEThe built-in obstruction sensing (ERD) reversed the gate on contact. Two hits before the gate reaches fully closed put the operator into shut-down mode, with the ALARM light on for 5 minutes.
WHAT WE DOFind what the gate is hitting or binding on, press the red RESET button outside the control box, then run the gate and test and adjust the ERD.
SYMPTOMThe gate will not run, and the FP-DISABLE light is on.
LIKELY CAUSEThe foot pedal release is down. It has a kill switch, so the operator will not run while the pedal is down, even with the power on.
WHAT WE DOLift the pedal back up, check the kill switch, and test.
SYMPTOMThe gate will not close, or only moves while a button is held.
LIKELY CAUSEA monitored photo eye or edge is misaligned, failed or missing. The MON-FAULT light comes on, the event log shows MON-CLOSE FLT or MON-OPEN FLT, and without a working device the operator only runs on a constant-pressure button.
WHAT WE DOAlign or replace the device, check its 4-wire connection to the board, and test both directions.
SYMPTOMThe MODE light blinks in a repeating pattern.
LIKELY CAUSEOnce every two seconds is a motor sensor feedback problem, twice is a motor overload, and three times means the gate is jammed.
WHAT WE DOFor a sensor fault, check the motor harness connections. For an overload or a jam, check the gate hardware and that the gate is within the operator's rating.
SYMPTOMThe gate opens very slowly, or stops short of open or closed.
LIKELY CAUSEThe mechanical limits are out of adjustment, often because the gate reaches the receiving post or positive stop before the close limit switch trips, or the board never learned its limits for the soft stop.
WHAT WE DOReset the limit nuts and refit the lock plate, then press RESET with the gate closed and run one full, uninterrupted cycle so the board relearns the slow-down.
SYMPTOMThe gate dies, opens or stays closed when the power is out.
LIKELY CAUSEThe two 12V 7Ah backup batteries are low, off or disconnected (the LOW-BATTERY light is on), or DIP switch 4 is set for a different power-loss behavior than you expect.
WHAT WE DOTest and replace the batteries, check charging, and set the behavior you want: open before the battery drains, lock closed, or open automatically after a power loss.

Not sure which it is? Text us a photo of the operator, or call 661-605-3266.

02 — DIAGNOSTICS
FROM THE MANUAL

Diagnostic notes

The ALL-BLDC PRO board reports faults through its LEDs and keeps an event log of the last 50 events. From the manual:

MODE light blinks once every two seconds: a problem with the motor sensor feedback.

MODE light blinks twice every two seconds: motor overload detected.

MODE light blinks three times every two seconds: the gate is jammed.

ALARM light on for 5 minutes: the operator shut down after the gate hit an obstruction twice before reaching fully closed.

AC/PWR ON light blinking every half second: the main board fuse is blown.

LOW-BATTERY light on: the batteries are low, turned off or disconnected.

FP-DISABLE light on: the foot pedal is down and the operator is disabled.

MON-FAULT light on: a monitored open or close device is missing or malfunctioning.

Event log CLOSE ERD or OPEN ERD: the obstruction sensing tripped. Inspect the gate and adjust the ERD if necessary.

Event log MOTOR OL: motor overload. Check the gate hardware and the operator's capacity.

Event log MOTOR SF: motor sensor fault. Check the motor harness connections.

Event log FUSE BLOWN: motor fuse blown. Replace the fuse on the main board.

Event log AC VOLT LOW: an AC voltage drop. Inspect the main power connections.

Event log EEPROM ERROR: processor error. Replace the board.

Units from model year 2024 or before use the earlier ALL-BLDC board, where the ALARM light also blinks every 30 seconds and beeps when the batteries are low, bad or disconnected.

03 — REPAIR OR REPLACE
THE HONEST CALL

Repair or replace your SL-100DC PRO?

Most SL-100DC PRO faults are repairable. The board's lights and event log name the fault, and the board, batteries, limit switches, belt, chain and fuses are separate parts. Replacement makes sense when the gearbox or motor has failed out of warranty late in the unit's life, or when the gate is beyond the operator's rating of 2,000 lb and 50 ft.

Retrofit options

The discontinued SL-100AC is rated for 1,000 lb and has no battery backup. It retrofits to the SL-100DC PRO, which has battery backup built in. For a gate beyond the SL-100DC PRO's rating, we size an operator rated for it. We confirm the gate's weight and length, the mounting pad and the chain run first.

Parts availability

The SL-100DC PRO is a current All-O-Matic product, made by a manufacturer based in Van Nuys. All-O-Matic posts a separate manual for units from model year 2024 or before, which use an earlier board, so we confirm your unit's year and board before we schedule the repair.

04 — COST
5 FACTORS

What drives the cost

Scoped to your property, not a flat per-item rate. These are the factors that move the number, in the order they usually matter. The estimate is free.

FACTOR
WHY IT MATTERS
Fault type
A limit reset or a new fuse costs less than a failed board or motor.
Warranty
All-O-Matic lists 7 years residential and 5 years commercial on registered units. Labor is not covered.
Batteries
Worn backup batteries are a common add-on to an otherwise small repair.
Safety devices
A failed photo eye or edge on a monitored input has to be replaced, not bypassed.
Drive
A worn belt, chain or sprocket is replaced along with the repair that exposed it.
05 — FAQS
7 QUESTIONS

All-O-Matic SL-100DC PRO FAQs

Who repairs All-O-Matic SL-100DC PRO gate operators near me?

Veritas Access Solutions repairs All-O-Matic SL-100DC PRO operators across Los Angeles, Ventura and Kern counties, including the older SL-100FP DC and SL-100AC and operators another company installed. We read the board's lights and event log, diagnose on site and give you a written diagnosis before any work. Call 661-605-3266, or text a photo of the operator.

Why does my SL-100DC PRO gate reverse and then stop?

The built-in obstruction sensing (ERD) reverses the gate when it makes contact. If it hits an obstruction twice before reaching fully closed, the operator shuts down and the ALARM light stays on for 5 minutes. Find what the gate is hitting before pressing the red RESET button outside the control box.

Why won't my SL-100DC PRO run at all?

Check the board lights first. FP-DISABLE on means the foot pedal release is down, and its kill switch stops the operator. STOP on points to the stop input. A blinking MODE light or a blinking AC/PWR ON light points to the motor or a blown fuse.

Should I repair or replace my SL-100DC PRO?

Repair, in most cases. The board, batteries, limit switches, belt, chain and fuses are separate parts, and many units are still under warranty. Replace it when the gearbox or motor has failed out of warranty late in its life, or the gate is beyond its rating of 2,000 lb and 50 ft.

What happens to an SL-100DC PRO in a power outage?

It runs on two built-in 12V 7Ah batteries, which All-O-Matic rates at about 80 cycles on a 1,000 lb gate. DIP switch 4 sets fail-safe, which opens the gate before the battery drains, or fail-secure, which locks it closed. DIP switch 7 opens the gate 45 seconds after the power goes out.

How do I open my SL-100DC PRO gate by hand?

With the gate stopped, and ideally the power off, step on the foot pedal and move it to the side to latch it down, then push the gate open. The pedal has a kill switch, so the operator will not run while it is down.

What does All-O-Matic SL-100DC PRO repair cost?

It depends on the fault, whether the part is under warranty, the condition of the batteries and the drive, and the safety devices on site. We price after an on-site diagnosis rather than over the phone, and the estimate is free.

06 — NEAR YOU
24 CITIES · LA · VENTURA · KERN

All-O-Matic SL-100DC PRO repair near you

Based in Santa Clarita, dispatched across Los Angeles, Ventura and Kern counties.

08 — COMPARE
1 GUIDE

Comparing options?

Buyer's guide Swing vs. slide →

More All-O-Matic operators: All-O-Matic gate operator repair.

09 — FREE ESTIMATE
WRITTEN DIAGNOSIS FIRST

Get a free estimate

We call back within 30 minutes during business hours.

GATE DOWN NOW? CALL 661-605-3266 OR TEXT US A PHOTO OF THE OPERATOR.
WHAT HAPPENS NEXT
01
We call back within 30 minutes during business hours.
02
We diagnose the operator, board and safety devices on site.
03
You get a written diagnosis and price before any work starts.
Or book a professional Security Assessment.

The free estimate prices the work you already want. The paid assessment is a Red Team walk of your perimeter, with a written report.

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All-O-Matic and its product names are trademarks of their respective owner. Veritas Access Solutions is an independent service company.

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